Want more ease in your interactions with other people or more confidence in dealing with labmates, roommates, or authority figures? Would you like to learn why others behave the way they do (or even why *you* behave the way you do)? Due to overwhelming demand, the Three-Tier Conflict Management Training by Conflict Resolution@MIT is being piloted over the course of the fall semester this year! With skills modules in negotiation, reflective listening, dealing with emotions in difficult conversations, behavior change, and inter-cultural communication – among others – you’ll come away with plenty of tools to help you manage the challenges in your life and work.
The training is tiered at 16-hour, 32-hour, and 40-hour levels, and will take place over the course of the fall semester. The dates, times, and tier descriptions are as follows.
Tier 1: Conflict Management for Self-Reflection (16 hours total)
5 Fridays, from 9:00am to 12:15pm each day
September 12th, 19th, 26th, October 3rd and 10th
Tier 1 consists of 16 hours of conflict management training for those interested in learning more about their own orientation towards and engagement in conflict. The sessions provide tools and practice for engaging in conflict more efficiently and effectively. Topics include negotiation, active listening, giving and receiving feedback, cultural creation and frameworks, and personal conflict style. Sessions will be held on 5 consecutive Fridays, from 9:00am to 12:15pm beginning Friday, September 12th, through Friday, October 10th in the Student Center (except 9/19). Light continental breakfast and snacks will be provided daily.
Tier 2: Conflict Management for Leadership (32 hours total)
10 Fridays, from 9:00am to 12:15pm each day
September 12th, 19th, 26th, October 3rd, 10th, 17th, 24th, 31st, November 7th and 14th
Conflict Management for Leadership, the second tier in the Conflict Management training, requires the successful completion of the entirety of Tier 1, and is an additional 16 hours of in-class time. Topics include conflict coaching, de-escalation, mindfulness in conflict, and boundary-setting when supporting others. Sessions will be held on 10 consecutive Fridays, from 9:00am to 12:15pm beginning Friday, September 12th, through Friday, November 14th in the Student Center (except 9/19). Light continental breakfast and snacks will be provided daily.
***Completion of Tier 1 is required for entrance into Tier 2.
Tier 3: Conflict Management for Advanced Practice (40 hours total)
9 Fridays, from 9:00am to 12:15pm each day
September 12th, 19th, 26th, October 3rd, 10th, 17th, 24th, 31st, November 7th
***Completion of Tiers 1 and 2 is required for entrance into Tier 3
Three additional Friday sessions on Friday, November 14th, 21st, and December 5th from 9:00am to 1:00pm
Tier 3 is the entire 40-hour training, which includes Conflict Management for Self-Reflection and Conflict Management for Leadership, and adds an additional 10 hours of formal mediation instruction and practice. Participants will be coached throughout the Advanced Practice sessions by professional mediators and coaches. Sessions will be held on 12 consecutive Fridays (except for the week of Thanksgiving), with the first 9 Fridays from 9:00am to 12:15pm, and the final three Fridays from 9:00am to 1:00pm. Light continental breakfast and snacks will be provided daily, and lunch will be provided on the final three Fridays. All sessions except 9/19 will be held in the Student Center.
***Completion of Tiers 1 and 2 is required for entrance into Tier 3.
Please note that attendance at all sessions is mandatory for each tier. Applicants may sign up for Tiers 1, 2 or 3. Please indicate the highest tier you are interested in attending. After completion of each successive tier, participants will receive a Certificate of Participation in recognition of their efforts; those completing the 40-hour training will also receive a Mediation certificate. Those applying to become REFS or iREFS must complete the training at the Tier 3 level.
There are 24 spots available, and all tiers are open to the MIT community. There is no charge for current students; a fee applies to all faculty, staff, and others affiliated with MIT ($150 for Tiers 1 and 2, $300 for Tier 3). MIT community members will be given priority. Non-MIT members please inquire for training rates.
Applications are due by Wednesday, August 27th, 2014 at midnight; all successful and waitlisted applicants will be notified by Friday, August 29th at 5pm. Apply here by August 27th. Photo by Andrew Turner.